The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.
Timelessphone have been serving the Filipinos abroad with best valued products and services since 2003. We are serving the cities in Japan where Filipinos are working. Timeless is a brand under Albatel Corporation registered under Security and Exchange Co
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